Description
Healthcare has suffered from a series of scandals where trust and patient confidence has been questioned. This timely book examines recent case studies involving every aspect of healthcare provision including the Shipman and Alder Hey cases. It shows how positive lessons can be learnt from these experiences to improve health and healthcare. The contributors offer practical advice based on their extensive and broad experience on how to regain trust between patient and practitioner following these difficulties. They demonstrate how doctors and other healthcare professionals can introduce ways to reduce error and mistrust and describe how to work better with press the public and patients. It is essential reading for all healthcare professionals policy makers shapers and commentators and those representing patient groups.
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